NeulandQuartier has been advising businesses, associations and public contractors on their communication strategies since 1991. The core strengths of our twenty-strong interdisciplinary team, which is based at four different locations, lie in areas where there are conflicting priorities to be reconciled, namely public relations, public engagement, public affairs and change communication. We specialise in the fields of energy, infrastructure, mobility and urban development. Our mission is to ‘win over’ the target groups of our communication early on, through information, dialogue and cooperation. To do this, we develop communication strategies which build up public trust in the activities, products and judgment of our clients, and which go on to maintain this trust in the long term – in day-to-day life, in emergencies, and when changes are underway.
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Our approach to gaining acceptance and engaging the public is based on the three levels of communication. These comprise informing the public at an early stage, using suitable dialogue formats for consultations with groups of stakeholders, and devising targeted opportunities for active public involvement. This is the basis upon which we offer our clients a comprehensive range of related, sequential services.
We deploy both analogue and digital dialogue formats to assist our clients in their early endeavours to involve and communicate with members of the public; the more important the project is, the more the latter need to be heard. In this way, we can make complex issues easier to understand and improve the level of acceptance for change, thus optimising the potential success of a project from the outset.
We are developing and implementing communication strategies and participation formats for private and local authority transport and infrastructure companies with a view to increasing public acceptance. Our expertise is based on our successful completion of a variety of projects in the energy and transport sectors, as well as in the fields of urban development and local regeneration.
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